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Twitter Chat: Twitter Chats - Everything You Wanted to Know But Were Too Afraid to Ask - Transcript & Summary

Twitter Chat: Twitter Chats - Everything You Wanted to Know But Were Too Afraid to Ask - Transcript & Summary featured image

Thanks to all who participated in the ManageFlitter #SocialROI Twitter Chat on Tuesday, 26th September 2017.

Madalyn Sklar hosted a Twitter Chat around the topic of “Twitter Chats – Everything You Wanted to Know But Were Too Afraid to Ask”.

Details of our next Twitter Chat:

Topic: TBA
Guest: Mitch Jackson – Lawyer, Tech Entrepreneur, Podcaster & Speaker
Date & Time: Tuesday, 3rd October 2017, 5.00pm EDT
Channel: #SocialROI Chat

Click here for more information about our Twitter Chats.

Below is a curated version of the Twitter Chat with our community.

From the CEO Questions:

  1. How has ManageFlitter benefitted from hosting the #SocialROI Twitter chat?

Community Questions:

  1. In 4 tweets or less define what a Twitter Chat is.
  2. What are some of your favourite Twitter Chats and why?
  3. Are there any resources for finding Twitter Chats? What are they?
  4. What benefits have you found from engaging in Twitter Chats?
  5. Do you think Twitter Chats have the power to create Brand Advocates from your regular contributors?
  6. When deciding on a hashtag, what considerations should you take into account?
  7. What tools are available for engaging in and hosting Twitter Chats? What are your favourites?
  8. Twitter chats are global – however not all timezones can be reached. What are some ways of sharing the insights post-chat?

From the CEO Questions:

Q for @Ke_Ga) How has ManageFlitter benefitted from hosting the #SocialROI Twitter chat? pic.twitter.com/Nhz2L0kYFn
— ManageFlitter (@ManageFlitter) September 26, 2017

CEO Answers

A1. #socialroi was an experiment to get more involved with the Social Media community. #socialroi https://t.co/kYch5MKey7
— Kevin Garber (@Ke_Ga) September 26, 2017

A2. We have loved connecting with people across the world who are deeply involved with the Social Media industry. #socialroi https://t.co/kYch5MKey7
— Kevin Garber (@Ke_Ga) September 26, 2017

A3. The quality of guests & their answers have been so great, we have learnt so much. #socialroi https://t.co/kYch5MKey7
— Kevin Garber (@Ke_Ga) September 26, 2017

A4. In fact soon we will be publishing a book with all previous #socialroi chat guest answers! #SocialRoi https://t.co/kYch5MKey7
— Kevin Garber (@Ke_Ga) September 26, 2017

A5. So all in all #socialroi chat has been great, we should have started it sooner. #SocialRoi https://t.co/kYch5MKey7
— Kevin Garber (@Ke_Ga) September 26, 2017

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Community Questions:

Q1: In 4 tweets or less define what a Twitter Chat is. #SocialROI pic.twitter.com/uJTuoa0Zp7
— ManageFlitter (@ManageFlitter) September 26, 2017

Community Answers

A1: A Twitter chat is a discussion on Twitter during a time period based on a hashtag. Like this. #socialroi
— Tim @ Stoneham Press (@StonehamPress) September 26, 2017

A1B. It is also a place to provide valuable content to your audience #socialroi
— Cheval John (@chevd80) September 26, 2017

A1 It’s a way to share your ideas but more importantly, learn from other people. I love listening to all the tweeters #SocialROI https://t.co/6cQFWNY1hh
— Jade Alberts Consult (@Jade_A_Consult) September 26, 2017

A1 A Twitter chat is a social media cocktail party where everyone is free to network & respectfully talk. No corners to shy into. #SocialROI
— Jim Katzaman (@JKatzaman) September 26, 2017

A1 A Twitter Chat is an hour-long social media focus group that crowd sources information by engaging a targeted audience. #socialroi
— Chelsea Krost (@ChelseaKrost) September 26, 2017

A1b Twitter Chats bring brand awareness/loyalty to a company, product, campaign, event, drive app downloads. #socialroi
— Chelsea Krost (@ChelseaKrost) September 26, 2017

A1: A Twitter chat is a fast-paced conversation that revolves around a hashtag. It’s usually weekly for an hour. #SocialROI
— Madalyn Sklar (@MadalynSklar) September 26, 2017

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Q2: What are some of your favourite Twitter Chats and why? #SocialROI pic.twitter.com/gIE9E0nVSp
— ManageFlitter (@ManageFlitter) September 26, 2017

Community Answers

A2: Here are my favorite: #socialroi #twittersmarter #PRStudChat #bufferchat #hootchat
I love them b/c they help me learn & stay updated
— Ai Zhang, Ph.D (@aiaddysonzhang) September 26, 2017

@ManageFlitter @ExpWriters @Startup_Canada are my top 3. I love them b/c there are great people sharing ideas to help everyone #SocialROI https://t.co/DCwyxgEIpc
— Jade Alberts Consult (@Jade_A_Consult) September 26, 2017

A2: @ExpWriters#contentwritingchat / @MadalynSklar‘s #twittersmarter / @ManageFlitter‘s #SocialROI / @SproutSocial‘s #SproutChat!
— Flying Cork (@flyingcorkpgh) September 26, 2017

A2 Chats for fun and learning: #TwitterSmarter, #PeopleSkills, #MediaChat, #BizapaloozaChat, #WorkTrends, #WinnieSun. #DareToBe. #SocialROI
— Jim Katzaman (@JKatzaman) September 26, 2017

A2 #mnchour #bizheroes #twittersmarter #soulfulprhour #socialroi because of the community and structure for sharing/learning https://t.co/Uh2q4yjIvS
— Louise Upchurch (@Loulou_Uberkirk) September 26, 2017

A2: #ContentWritingChat is also a great opportunity to share & gain insight into the end-all-be-all…content strategy. #SocialROI
— Andrew Roberts (@ARoberts021) September 26, 2017

A2: I love #SocialROI of course. And I’m partial to my #TwitterSmarter chat. Here’s my list of great chats: https://t.co/aha4CTgVr2 pic.twitter.com/x7ovxzKQXL
— Madalyn Sklar (@MadalynSklar) September 26, 2017

A2. Top chats #twittersmarter #bizheroes #vcbuzz #contentwritingchat #blogelevated #simplychat #chatgram #winniesun #chatsnap #socialroi
— Cheval John (@chevd80) September 26, 2017

#MillennialTalk is my fav (wonder why ) @MillennialTalk.. oh and #SocialRoi is great too!
— Chelsea Krost (@ChelseaKrost) September 26, 2017

My Favourite Twitter Chats (so far!)
#SocialROI (Of course!)
#MillennialTalk
#WinnieSun
#TwitterSmarter
#Ambitionista
— Kate Frappell (@katefrappell) September 26, 2017

My fav chats:#HealChat to discuss healing and mentalhealth#LetMeFemsplain for some empowerment#Ambitionista for motivation #SocialROI pic.twitter.com/0lHsNRJrKL
— JuliaTheHealstorian (@TheHealstorian) September 26, 2017

A2: Fav twitter chats are #nextchat #hrhour #custserv #esnchat. All friendly positive communities. #SocialROI
— David Perks (@FeedbackDave) September 26, 2017

A2: #bufferchat #twittersmarter #soulfulprhour #mnchour and #socialroi are my favourites. #socialroi
— Isil Simsek (@IsilSimsek) September 26, 2017

All of my favorites have been listed but I love #Axschat related to accessibility and education for future work trends .#SocialRoi
— Dr. Dorrie Cooper (@sittingpretty61) September 26, 2017

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Q3: Are there any resources for finding Twitter Chats? What are they? #SocialROI pic.twitter.com/Ec3dAjjUMZ
— ManageFlitter (@ManageFlitter) September 26, 2017

Community Answers

A3: Here’s a great resource by @CardozaGab | https://t.co/DK1muEFCDo #SocialROI
— Andrew Roberts (@ARoberts021) September 26, 2017

A3 OMG they are all over the people you follow. Watch your thread.@google a topic if you need something specific #SocialROI https://t.co/QOV7rt624I
— Jade Alberts Consult (@Jade_A_Consult) September 26, 2017

Check out what is trending! Many great chats will be in your trending section on your Twitter homepage #SocialRoi
— Chelsea Krost (@ChelseaKrost) September 26, 2017

A3: Best way to find Twitter chats is Google and word of mouth. I have a list here: https://t.co/aha4CTgVr2 #SocialROI
— Madalyn Sklar (@MadalynSklar) September 26, 2017

A3. Google “Twitter Chat Schedule” & results are huuuuge online resource sites w/ calendars & topics. Ex. https://t.co/UWu51waWsD #SocialROI
— Dianna Albanese (@dialbanese) September 26, 2017

In my experience Twitter chats are surprisingly difficult to find. No straightforward way to surface them all & search. #SocialRoi https://t.co/ocj90dsEEO
— Kevin Garber (@Ke_Ga) September 26, 2017

A3: we pay attention to what our peers are tweeting. If we see that they’re taking part in a chat, we see what it’s about! #SocialROI
— Flying Cork (@flyingcorkpgh) September 26, 2017

A3. I have a list of my favorite chats here https://t.co/QrfN2faZtE #SocialROI
— Ai Zhang, Ph.D (@aiaddysonzhang) September 26, 2017

A3a) I have found this quite challenging! Over time I have discovered chats via the people I follow – mostly those in my lists. #SocialROI
— Kate Frappell (@katefrappell) September 26, 2017

A3b) @chevd80’s high-velocity warning tweets have tipped me off a few times actually! Super helpful. #SocialROI
— Kate Frappell (@katefrappell) September 26, 2017

A3c) Overtime I have created a spreadsheet which helps me remember dates and times. The downfall is that it doesn’t auto-update. #SocialROI
— Kate Frappell (@katefrappell) September 26, 2017

A3. This handle @kneaverchat posts reminders of Twitter chats from across the world. #SocialROI pic.twitter.com/LYhCZnl8dU
— Rosemary (@RMAjayi) September 26, 2017

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Q4: What benefits have you found from engaging in Twitter Chats? #SocialROI pic.twitter.com/QS7z5P4ig2
— ManageFlitter (@ManageFlitter) September 26, 2017

Community Answers

A4: You get way better connections with people you interact with on Twitter chats than normally on Twitter. #socialroi
— Tim @ Stoneham Press (@StonehamPress) September 26, 2017

A4 I’ve used some of the ideas that people have shared. It’s a great way to stay in the loop for new ideas #SocialROI https://t.co/eWdL3X7lzi
— Jade Alberts Consult (@Jade_A_Consult) September 26, 2017

A4. I think the main benefit I’ve found so far is that it’s an easy way for people to internationally discuss topics #socialROI #SMNITE
— allison schubert (@schubertallison) September 26, 2017

A4B. A quarter of my guest for podcast have come from twitter chats too #socialroi
— Cheval John (@chevd80) September 26, 2017

A4 I’ve found friends I never would’ve had the chance to know. Chats have brought work referrals and taught me tons! #SocialRoi
— LUCYrk (@LUCYrk78) September 26, 2017

A4
Pros
of #Twitter Chats
-connections
-learn
-challenge your existing practices, views, etc
-thought leadership
-build brand
#SocialROI pic.twitter.com/350QDY17jZ
— Gabriela Cardoza (@CardozaGab) September 26, 2017

A4: Benefits for me have been getting invited to be a guest on other Twitter chats, be on podcasts and speak at events. #SocialROI
— Madalyn Sklar (@MadalynSklar) September 26, 2017

A4: Best benefit has been connecting with so many AMAZING people on Twitter. It has helped me and my career immensely. #SocialROI
— Madalyn Sklar (@MadalynSklar) September 26, 2017

A4: I like the networking with other pros. Iron sharpens iron. #SocialROI
— Jeff Strommen (@JStrommen) September 26, 2017

A4 TOO MANY TO LIST! But some are making new friends, connecting with other influencers, learning new info, and generating leads #socialroi
— Chelsea Krost (@ChelseaKrost) September 26, 2017

A4: i’ve learned, related, advised, opined, befriended, grown, promoted, purchased & lost sleep from twitter chats #socialroi
— David Perks (@FeedbackDave) September 26, 2017

A4. I learned how to engage on Twitter, participate in chats, and a whole world of social media marketing and education #SocialRoi
— Dr. Dorrie Cooper (@sittingpretty61) September 26, 2017

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Q5: Do you think Twitter Chats have the power to create Brand Advocates from your regular contributors? #SocialROI pic.twitter.com/NE1ERfE8Fh
— ManageFlitter (@ManageFlitter) September 26, 2017

Community Answers

A5: Yes. But a fine line between mentioning your brand too much in chats and no one associating the chat with you. #socialroi
— Tim @ Stoneham Press (@StonehamPress) September 26, 2017

A5. Absolutely yes. Twitter chat is such a great way to build loyal fans. #SocialROI
— Ai Zhang, Ph.D (@aiaddysonzhang) September 26, 2017

A5. Yes, it’s a win-win: they share their expertise to your audience using hashtag, your hashtag is shared to their followers. #SocialROI
— Dianna Albanese (@dialbanese) September 26, 2017

A5: Yes absolutely! Twitter chats enable you to reach and connect with people who in turn become your biggest fans. #SocialROI
— Madalyn Sklar (@MadalynSklar) September 26, 2017

A5 just being on the chats help your brand. I stay away from self promotion except in the introduction #socialroi https://t.co/Vw5iFdH07A
— Jade Alberts Consult (@Jade_A_Consult) September 26, 2017

A5 Twitter chats can produce brand advocates if you’re a moderator centered on your brand. Tougher to do as a participant. #SocialROI
— Jim Katzaman (@JKatzaman) September 26, 2017

A5: Directly probably not, indirectly by increasing influence & awareness yes. Same effect applies to contributors not just hosts #socialroi https://t.co/FKRq6qXd2b
— David Perks (@FeedbackDave) September 26, 2017

A5 if your brand starts a chat, yes! It’s perfect to gather interested people around a common theme/brand/idea. #SocialROI
— LUCYrk (@LUCYrk78) September 26, 2017

A5: If you think someone is a good fit with your brand and if they are influential people,it would work. #SocialROI
— Isil Simsek (@IsilSimsek) September 26, 2017

A5: 100% yes!! Creates not only brand advocates but an entire community! #SocialROI
— Flying Cork (@flyingcorkpgh) September 26, 2017

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Q6: When deciding on a hashtag, what considerations should you take into account? #SocialROI pic.twitter.com/uDG16uOR1j
— ManageFlitter (@ManageFlitter) September 26, 2017

Community Answers

A6 Make sure your hashtag is short but also explains your purpose. #SocialROI https://t.co/uoJWSJ8Mt1
— JuliaTheHealstorian (@TheHealstorian) September 26, 2017

A6 it must be relevant to the topic. Make sure you research to see what it’s been used in the pat #SocialRoi https://t.co/NcLjfEeNUA
— Jade Alberts Consult (@Jade_A_Consult) September 26, 2017

A6: Research your hashtag. Make sure no one is using it. Does the hashtag make sense to your mission? That is important. #SocialROI
— Madalyn Sklar (@MadalynSklar) September 26, 2017

A6) Bit left field- I think it’s important to run your hashtag through something like Urban Dictionary. Check for double meanings #SocialROI
— Kate Frappell (@katefrappell) September 26, 2017

A6 – Don’t make it too long, check what it looks like and reads like, research to see if it has been used before. #socialroi
— Louise Upchurch (@Loulou_Uberkirk) September 26, 2017

A6: #makeituniqueandrelevantbutnottoolonganduseCapitalsForAttention #socialroi
— David Perks (@FeedbackDave) September 26, 2017

A6 For hashtag clarity, for multiple words, capitalize first letters of each word such as #KeepThemEngaged for readability. #SocialROI
— Jim Katzaman (@JKatzaman) September 26, 2017

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Q7: What tools are available for engaging in and hosting Twitter Chats? What are your favourites? #SocialROI pic.twitter.com/Db0cTfY6iB
— ManageFlitter (@ManageFlitter) September 26, 2017

Community Answers

A7 – I like tweetdeck – I have all my streams set up and easy to keep up! #socialroi
— Louise Upchurch (@Loulou_Uberkirk) September 26, 2017

A7: My favorite tools for engaging and hosting on Twitter chats: @TweetChat @hootsuite and native Twitter. #SocialROI
— Madalyn Sklar (@MadalynSklar) September 26, 2017

A7 I like creating my own own intro photos through @WordSwagApp @Adobe. I use Gifs. Keep it simple #socialroi https://t.co/YHJY6W5ayM
— Jade Alberts Consult (@Jade_A_Consult) September 26, 2017

A7. I am a big fan of @TweetDeck. i use it to do twitter chats, monitor content, and schedule tweets. I wish TweetDeck had gifs. #SocialROI
— Ai Zhang, Ph.D (@aiaddysonzhang) September 26, 2017

@TweetChat @twubs are great sites that help you follow the flow of the conversation! #socialroi
— Chelsea Krost (@ChelseaKrost) September 26, 2017

A7) My favourite set up is using TweetDeck columns as follows:
– 1 x #SocialROI Hashtag
– 1 x Notifications
– 1 x @ManageFlitter (For Q’s)
— Kate Frappell (@katefrappell) September 26, 2017

A7. I use the traditional twitter app, whether I’m hosting or engaging in a Twitter chat. #SocialROI https://t.co/jbNYKU997z
— Khulekani Christian (@KhulekaniMj) September 26, 2017

A7. @ManageFlitter @TweetChat @TweetDeck , @Hootsuite @HootsuiteMobile with scheduling chats. #SocialRoi
— Dr. Dorrie Cooper (@sittingpretty61) September 26, 2017

Tweetdeck ! Still the best all round Twitter client. Create a column for #SocialRoi . https://t.co/NJnxaQsmCT
— Kevin Garber (@Ke_Ga) September 26, 2017

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Q8: Twitter chats are global – however not all timezones can be reached. What are some ways of sharing the insights post-chat? #SocialROI pic.twitter.com/6ozBXkPrpF
— ManageFlitter (@ManageFlitter) September 26, 2017

Community Answers

A8: Wish more people would create Twitter Moments of the chats, but summary posts work well. #socialroi
— Tim @ Stoneham Press (@StonehamPress) September 26, 2017

A8B. Seen many company blogs including @ExpWriters @simplymeasured have a blog post recap from the chats #socialroi
— Cheval John (@chevd80) September 26, 2017

A8C. And it also is a great way for them to highlight their communities best answers #socialroi
— Cheval John (@chevd80) September 26, 2017

A8: Best to share a Twitter chat recap on your website, Twitter Moments or Storify. And we host an “after” chat livestream. #SocialROI
— Madalyn Sklar (@MadalynSklar) September 26, 2017

A8
Post
chat…
-RT key tweets/pts made
-create a Twitter moment
-Write recap blog
-create vid. summary
-etc.
Get creative!
#SocialROI pic.twitter.com/ZRqMlCgUBA
— Gabriela Cardoza (@CardozaGab) September 26, 2017

A8. The chat recap is good. I also love the after-chat live streaming interviews @MadalynSklar does w/ guests. #SocialROI
— Ai Zhang, Ph.D (@aiaddysonzhang) September 26, 2017

A8: You SHOULD pull the gd points out and put em on a blog / website! Good content recycling! #socialroi https://t.co/fL4ywwZbEp
— Brandie Peters (@brandiepeters_) September 26, 2017

A8 -Create a twitter moment, storify, podcast, blog post, live etc… so much scope! #SocialROi
— Louise Upchurch (@Loulou_Uberkirk) September 26, 2017

A8. Podcast and live video or through a blog format. You really can use all of them to accentuate different phases of the chat #SocialRoi
— Dr. Dorrie Cooper (@sittingpretty61) September 26, 2017

A8. @Buffer does a repeat chat of the same questions for #BufferChat. Other ideas include quote cards, Storify, recaps on blogs. #SocialROI
— Rosemary (@RMAjayi) September 26, 2017

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We hope the above has provided some useful information.
Join our next #SocialROI Chat next week on
Tuesday, 3rd October 2017, 5.00pm EDT.

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