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Twitter Chat: Conversational Marketing: Getting ahead of the Game

Twitter Chat: Conversational Marketing: Getting ahead of the Game featured image

Thanks to all who participated in the ManageFlitter #SocialROI Twitter Chat on Tuesday, 27th November 2018.

Madalyn Sklar hosted a Twitter Chat with Paul Ince around the topic of “Conversational Marketing: Getting ahead of the Game”.

Details of our next Twitter Chat:

Guest:
Teresa Heath-Wareing

Date & Time: Tuesday, 4th December 2018, 5.00pm EST
Channel: #SocialROI Chat

Click here for more information about our Twitter Chats.

Below is a curated version of the Twitter Chat with Paul Ince.

From ManageFlitter's Design Lead, Kate Frappell:

  1. In your opinion, which brands are doing Conversational Marketing well?

Guest Questions:

  1. What is Conversational Marketing?
  2. What type of businesses can use chatbots and when is the best time to use one?
  3. Apart from fast response times, what are some other benefits of using chatbots?
  4. What are the risks of using chatbots for customer support?
  5. How can a business encourage their customers to interact with their chatbot?
  6. What are the best Conversational Marketing tools?
  7. How can a business scale Conversational Marketing?
From the MF Design Lead Question:

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Guest Questions:

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We hope the above has provided some useful information.
Join our next #SocialROI Chat next week on
Tuesday, 4th December 2018, 5.00pm EST.

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